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Shipping & Returns
Germany - free shipping from 75 € order value
If you order our design products by 2 p.m., you will usually receive them within 1-2 working days.
All later orders on working days, which only contain products that can be delivered immediately, will be dispatched on the following working day
Europe
Products that can be delivered immediately will usually be with you within 4-6 working days.
How is my order shipped?
Your order will be shipped via our partners DHL & UPS within Germany and the EU.
How much are the shipping costs?
Within Germany, many orders are shipped free of charge. We charge a flat rate of €5.90 for the shipping of your order within Germany and shipping is free for you from an order value of €75.
The free shipping offer applies to standard shipping. The value of the goods after a possible return is decisive. If the value of the goods falls below €75 as a result of exercising your right of withdrawal, the shipping postage of €5.95 will be charged and offset against your refund for the return.
Bulky goods shipping costs of €19.95 may apply for individual items that exceed the standard package size. These will be calculated at check-out.
Shipping to most EU countries costs a flat rate of €9.90. All shipping details
How can I return products?
You can return ordered products up to 30 days after receipt of your order. More information
If you would like to return an item, send us an email to orders@charlesandmarie.com with the order number and information about which products you would like to return. Please pay for the return shipping - this of course does not apply to justified complaints.
A different delivery time is displayed
If a product can only be pre-ordered or is not in stock, it cannot be delivered immediately. In this case, you can find the deviating delivery time on the product page. As soon as we have the product available and dispatched again, you will receive it within the delivery times stated above.
Product compliance & safety
Manufacturer information & person responsible for product safety in the EU:
Description
NATIVE UNION
Mirrored. The only POP Phone that looks back at you.
Chrome is the only version of the POP Phone with a mirrored finish instead of matte soft-touch. The reflection picks up the room and the light, so the handset looks different from every angle. A limited run, priced accordingly.
Mirrored rather than matte
All eight standard colours carry a matte soft-touch coating that barely shows fingerprints. Chrome is the opposite: a mirrored metallised finish that traces the curves of the form and changes colour with its surroundings.
That comes at a price, in two currencies. The version costs more than the standard colours because the metallising is more involved. And fingerprints show, unlike on the matte variants. A microfibre cloth belongs beside it.
What stays the same
The technology. USB-C, no battery, no pairing, a button to answer and hang up, microphone and speaker for video calls. The premium is for the surface alone.
Important before buying: the connector is USB-C. iPhones from model 15, not devices with a Lightning socket, not even with an adapter.
Product details
| Product name | POP Phone Chrome |
| Edition | Limited Edition |
| Finish | mirrored metallised |
| Connection | USB-C, wired |
| Compatibility | USB-C devices · iPhone 15 and later · not Lightning |
| Dimensions | 23 × 5,5 × 5,5 cm |
| Cable | 50 cm coiled, stretches to about 120 cm |
| Weight | 190 g |
| Manufacturer | Native Union, B-Corp certified |
Frequently asked questions
Why does Chrome cost more?
The mirrored metallised finish is more involved than the matte soft-touch coating. Technology and box contents are identical to the standard colours.
Do fingerprints show?
Yes, more than on the matte variants. That is the nature of a mirrored surface. A microfibre cloth removes them completely.
Does it fit my iPhone?
From iPhone 15, the first generation with USB-C. Devices with a Lightning connector do not work, not even through an adapter.
Do I have to charge it?
No, it draws power over USB-C from the connected device. No battery, no pairing.
Does it work with a laptop?
Yes, with any device that has a USB-C socket. It is made for video calls in particular.
How long is the cable?
50 centimetres coiled, stretching to about 120. Meant for a desk or a sofa, not for walking around.
Can I order it as a corporate gift?
Click “Corporate Gifts” in the top menu — all details on quantities, terms and personal advice are there.
POP Phone Chrome – a limited run, while stocks last.
Why does Chrome cost more?
The mirrored metallised finish is more involved than the matte soft-touch coating. Technology and box contents are identical to the standard colours.
Do fingerprints show?
Yes, more than on the matte variants. That is the nature of a mirrored surface. A microfibre cloth removes them completely.
Does it fit my iPhone?
From iPhone 15, the first generation with USB-C. Devices with a Lightning connector do not work, not even through an adapter.
Do I have to charge it?
No, it draws power over USB-C from the connected device. No battery, no pairing.
Does it work with a laptop?
Yes, with any device that has a USB-C socket. It is made for video calls in particular.
How long is the cable?
50 centimetres coiled, stretching to about 120. Meant for a desk or a sofa, not for walking around.
Can I order it as a corporate gift?
Click “Corporate Gifts” in the top menu — all details on quantities, terms and personal advice are there.

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