Name: perpetua the PENCIL | recycled graphite with eraser | Marta Giardini
Brand: perpetua
SKU: PER_0001_BL_00
Price: 8.0 EUR
Availability: InStock

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Germany - free shipping from 75 € order value

If you order our design products by 2 p.m., you will usually receive them within 1-2 working days.

All later orders on working days, which only contain products that can be delivered immediately, will be dispatched on the following working day

Europe

Products that can be delivered immediately will usually be with you within 4-6 working days.

How is my order shipped?

Your order will be shipped via our partners DHL & UPS within Germany and the EU.

How much are the shipping costs?

Within Germany, many orders are shipped free of charge. We charge a flat rate of €5.90 for the shipping of your order within Germany and shipping is free for you from an order value of €75.

The free shipping offer applies to standard shipping. The value of the goods after a possible return is decisive. If the value of the goods falls below €75 as a result of exercising your right of withdrawal, the shipping postage of €5.95 will be charged and offset against your refund for the return.

Bulky goods shipping costs of €19.95 may apply for individual items that exceed the standard package size. These will be calculated at check-out.

Shipping to most EU countries costs a flat rate of €9.90. All shipping details

How can I return products?

You can return ordered products up to 30 days after receipt of your order. More information

If you would like to return an item, send us an email to orders@charlesandmarie.com with the order number and information about which products you would like to return. Please pay for the return shipping - this of course does not apply to justified complaints.

A different delivery time is displayed

If a product can only be pre-ordered or is not in stock, it cannot be delivered immediately. In this case, you can find the deviating delivery time on the product page. As soon as we have the product available and dispatched again, you will receive it within the delivery times stated above.

Manufacturer information & person responsible for product safety in the EU:
Perpetua | Alisea S.r.l. Società Benefit
Strada Ponte del Marchese n. 24
36100 Vicenza
Italy
commerciale@perpetua.it

Each of us, using a Perpetua pencil, can save 15 grams of material otherwise destined to be hidden under the ground.

Perpetua, however, tenacious and determined to carry out its task, is revealed in its essence, re-emerges from the status of waste and becomes an object to desire and to bring into everyone’s daily life. Not only a choice of writing but also and most of all a choice of lifestyle in respect of our Planet.

Perpetua goes beyond the concept of “traditional pencil” because its identity card bears “peculiar signs” that can’t be found anywhere else. It has a flat side which prevents it from rolling away.

The graphite is not protected by the usual wooden case but is combined with a licensed chemical compound, Zantech®, which prevents fragility and breakage problems and creates a protective layer that doesn’t make hands dirty.

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Free shipping from €75

From 75€ your order within Germany will come to you free of charge.

30 days return possible...

...because if you don't like a product, then we're not happy either. Please send it back to us in good condition and in the original packaging so that we can pass it on to the next design lover in the best quality.

We collect stars...

...and we are very happy about your feedback, because that's how we learn and have the chance to get better, even if something doesn't work out!

Bitte sende deine Retoure gut und sicher verpackt ausschließlich an folgende Adresse:

Charles & Marie
Bahnstr. 20
65779 Kelkheim
Deutschland

Simply click on the small symbol with the head at the top right... (in the mobile view in the menu at the bottom) here you can open an account.

When you have completed the initial registration, your account is complete. If you unexpectedly encounter any difficulties, you can always email or call us... and we'll be happy to help!

We only need your name, e-mail and you have to assign a password. Data protection is a matter of course for us - you can find all the details in our data protection declaration.

Another tip: to ensure that an email message from Charles & Marie does not go through your SPAM filter, we strongly recommend that you enter the email address(es) of the emails you received from us. Add mail to your address book! This is how you make sure that all our messages reach you safely!

In general, all orders are processed on the same day. This means that you will be sent an order confirmation by email immediately after you have placed your order.

Orders received before 2:00 p.m. CET will be shipped the same working day if all the products ordered are in stock. Orders placed over the weekend will be processed and shipped the following Monday.

As soon as your order is dispatched and handed over to our logistics partner, you will receive tracking information via email via the DHL, DPD or UPS systems. You simply click on the tracking code in this email and you can immediately follow the status of your delivery.

Do you have a sold-out product with you? Delivery time pre-ordered? Well, such orders will be shipped as soon as the goods arrive back at our warehouse. Please note the delivery time indicated for the product.

If anything is unclear or there is a delay, please call us on +49 6174 203045.

We want to protect the environment and use resources responsibly. You can find more information in the footer under "Sustainability".

Please take a look at our profiles at Trusted Shops or ShopVote . Nobody can answer the question of trust better than our fans and customers!

Kein Problem! Kontaktiere uns einfach per E-Mail oder telefonisch – wir helfen dir gerne weiter.

Telefon: +49 6174 203045
E-Mail: orders@charlesandmarie.com

perpetua the PENCIL | recycled graphite with eraser | Marta Giardini

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