Sale

Q: That's why I can trust Charles & Marie

Please take a look at our profiles at Trusted Shops or ShopVote . Nobody can answer the question of trust better than our fans and customers!

Do you love good design and special offers? You've come to the right place!

Get it now: limited availability.

Our sale products are only available for a limited time - browse now and secure your favourite piece. We'll even give you free shipping for orders over a certain value!

*Remise valable sur la valeur de la commande, hors taxes et frais de port. La promotion est valable exclusivement pendant les soldes du Black Friday et nécessite la saisie du code promotionnel correspondant : BW-SALE25. Les livres et les bons d'achat/cartes cadeaux sont exclus de la promotion. L'offre est valable jusqu'au 01/12/2025 à 23h59, s'applique uniquement à certains clients, n'est pas cumulable avec d'autres promotions, n'est pas applicable rétroactivement et ne peut être échangée contre de l'argent liquide. Les conditions de l'offre sont susceptibles d'être modifiées.

FAQ

Good for you to know...

Account & Communication

Simply click on the small symbol with the head at the top right... (in the mobile view in the menu at the bottom) here you can open an account.

When you have completed the initial registration, your account is complete. If you unexpectedly encounter any difficulties, you can always email or call us... and we'll be happy to help!

We only need your name, e-mail and you have to assign a password. Data protection is a matter of course for us - you can find all the details in our data protection declaration.

Another tip: to ensure that an email message from Charles & Marie does not go through your SPAM filter, we strongly recommend that you enter the email address(es) of the emails you received from us. Add mail to your address book! This is how you make sure that all our messages reach you safely!

How fast is shipping and where is my order?

In general, all orders are processed on the same day. This means that you will be sent an order confirmation by email immediately after you have placed your order.

Orders received before 2:00 p.m. CET will be shipped the same working day if all the products ordered are in stock. Orders placed over the weekend will be processed and shipped the following Monday.

As soon as your order is dispatched and handed over to our logistics partner, you will receive tracking information via email via the DHL, DPD or UPS systems. You simply click on the tracking code in this email and you can immediately follow the status of your delivery.

Do you have a sold-out product with you? Delivery time pre-ordered? Well, such orders will be shipped as soon as the goods arrive back at our warehouse. Please note the delivery time indicated for the product.

If anything is unclear or there is a delay, please call us on +49 6174 203045.

Why does my order sometimes come in a used box?

We want to protect the environment and use resources responsibly. You can find more information in the footer under "Sustainability".

That's why I can trust Charles & Marie

Please take a look at our profiles at Trusted Shops or ShopVote . Nobody can answer the question of trust better than our fans and customers!

If something doesn't work... we're happy to help over the phone. Just call +49 6174 203045 between 8:30 a.m. and 5:30 p.m.Call back & email answer: Give us max. 24 hours. No patience: Try directly below right in the chat.

*Rabatt gültig auf den Warenbestellwert – Steuern und Versandkosten sind ausgeschlossen. Die Promotion erfordert die Eingabe des entsprechenden Promotion-Codes: 10XMAS2025 und gilt nur für die Kollektion „Last-Minute-Geschenke | Pünktlich unterm Baum“. Das Angebot ist gültig bis Montag, 23:59 Uhr, gilt nur für ausgewählte Kund:innen, ist nicht kombinierbar mit anderen Aktionen, nicht rückwirkend anwendbar und kann nicht gegen Bargeld eingelöst werden. Änderungen der Angebotsbedingungen bleiben vorbehalten.